Service Commitment
At puppylulu, we specialize in providing highly customized pet toys that cater to the unique needs of each client. While we cannot display specific client products due to confidentiality agreements and patent protections, we want to assure you that our service process is designed to deliver the highest quality and attention to detail. We work closely with each client to understand their specific product requirements, including appearance, functionality, and brand vision. Our dedicated team ensures that every step of the process—from design to production—is handled with care and professionalism.
Partial product appearance (without module)
Let me know what you need.
In order to communicate more efficiently, please take a closer look at our service process
Step 1. Online Inquiry
Appearance Requirements
Provide samples or pictures to communicate information about materials, sizes, and styles.
Functional Requirements
Programmers write code according to requirements. Regarding the functional requirements of the product (sounding, shine, vibration, recording, etc.), application scenarios (dog recording, dog calming, dog interaction, dog training).
Step 2. Quotation
Reasonable quotation (FOB) according to the customized requirements of the product, determine the quantity of the product and delivery time.
Step 3. Making Sample
To ensure smooth cooperation between both. Customer must pay the sample fees, and they are automatically deducted from the amount of the shipment.
Step 4. Send/Confirm Sample
Send samples, customer test and acceptance pass.
Step 5. PI./PO.
Confirmation of the order, the two sides reached cooperation.
Step 6. Production / Assembly / Commissioning
Toy Shape Manufacturing
Selection of raw materials, strict control, quality control at all levels, full product inspection.
PCB program debugging
Develop program modules according to customer requirements, test and optimize, and assemble finished products.
Step 7. Delivery & Ongoing Support
We ensure timely delivery and offer ongoing support to help you manage your products, marketing, and brand development.
Pet Toy Brand Owners (Expanding Their Product Line)
If you are a pet toy brand owner looking to expand your product line, we are here to help. We understand the importance of differentiation in a crowded market and are committed to helping you create unique, high-quality toys that stand out.
Innovative Startups (Young and Creative Companies)
We are particularly excited to work with innovative and creative startups. If you are a young company looking for a reliable partner to bring your ideas to life, we are eager to support your growth. We believe in the power of collaboration and are ready to help your brand flourish.
KOL & Social Media Influencers
For influencers and KOL with a solid fan base on platforms like YouTube, TikTok, and Instagram, we offer unique opportunities to collaborate. If you love pets and want to promote high-quality, customized pet toys to your audience, we would love to work with you.
E-commerce Brands (Looking for Unique Product Offerings)
E-commerce brands looking to differentiate themselves with unique, customized pet products can benefit greatly from our offerings. We provide tailored solutions that can help your brand stand out and engage customers on a deeper level.
Pet Industry Distributors & Retailers
If you are a distributor or retailer in the pet industry, looking for exclusive products to offer your customers, we can provide a reliable supply chain for high-quality pet toys. We are committed to supporting your business with consistent, top-tier products.
Veterinarians & Pet Care Providers
We also value collaborations with veterinarians, pet care centers, and pet therapists who want to provide their clients with safe, fun, and engaging toys. Our toys not only entertain but also promote pet health and well-being.
Ready to create the perfect toy for your brand? Contact us now to start your custom project with PuppyLulu today!